FREE PDF QUIZ PECB - MARVELOUS ISO-9001-LEAD-AUDITOR - STUDY QMS ISO 9001:2015 LEAD AUDITOR EXAM REFERENCE

Free PDF Quiz PECB - Marvelous ISO-9001-Lead-Auditor - Study QMS ISO 9001:2015 Lead Auditor Exam Reference

Free PDF Quiz PECB - Marvelous ISO-9001-Lead-Auditor - Study QMS ISO 9001:2015 Lead Auditor Exam Reference

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PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:

TopicDetails
Topic 1
  • Conducting an ISO 9001 audit: It evaluates your skills to conduct a QMS audit.
Topic 2
  • Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
Topic 3
  • Closing an ISO 9001 audit: The topic focuses on concluding a QMS audit and conducting audit follow-up activities.

PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q200-Q205):

NEW QUESTION # 200
According to ISO 9000, what is quality?

  • A. The efficiency with which resources are utilized in achieving objectives
  • B. A set of conditions under which work is performed
  • C. The degree to which a set of inherent characteristics of an object fulfills requirements
  • D. The ability of an object to realize an output that will fulfill the requirements for that output

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:ISO 9000:2015 defines quality as "the degree to which a set of inherent characteristics of an object fulfills requirements."
* Clause 3.6.2 (Quality) confirms this definition.
* Quality is determined by how well an object (product, service, or process) meets defined requirements (customer, regulatory, or internal).
The other options do not align with the official ISO definition:
* Option A refers to performance capability but does not define quality.
* Option C describes work conditions, not quality.
* Option D focuses on efficiency rather than fulfilling requirements.


NEW QUESTION # 201
What are the objectives of the Stage 2 audit?

  • A. To review the auditee's management system documented information
  • B. To gather information regarding the scope of the QMS
  • C. To evaluate whether the QMS is effectively implemented

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:The Stage 2 audit (ISO 17021-1:2015, Clause
9.3.1.3) is conducted to:
* Verify whether the QMS is effectively implemented and operational.
* Ensure compliance with ISO 9001 requirements in actual practice.
* Identify nonconformities that may impact certification.
Reviewing documented information (Answer B) is part of Stage 1, and gathering scope information (Answer C) is done before the certification audit.


NEW QUESTION # 202
Scenario 5: Mechanical-Electro (ME) Audit Stages
Mechanical-Electro, better known as ME, is an American company that provides mechanical and electrical services in China. Their services range from air-conditioning systems, ventilation systems, plumbing, to installation of electrical equipment in automobile plants, electronic manufacturing facilities, and food processing plants.
Due to the fierce competition from local Chinese companies and failing to meet customer requirements, ME's revenue dropped significantly. In addition, customers' trust and confidence in the company decreased, and the reputation of the company was damaged.
In light of these developments, the top management of ME decided to implement a quality management system (QMS) based on ISO 9001. After having an effective QMS in place for over a year, they applied for a certification audit.
A team of four auditors was appointed for the audit, including Li Na as the audit team leader. Initially, the audit team conducted a general review of ME's documents, including the quality policy, operational procedures, inventory lists, QMS scope, process documentation, training records, and previous audit reports.
Li Na stated that this would allow the team to maintain a systematic and structured approach to gathering documents for all audit stages. While reviewing the documented information, the team observed some minor issues but did not identify any major nonconformities. Therefore, Li Na claimed that it was not necessary to prepare a report or conduct a meeting with ME's representatives at that stage of the audit. She stated that all areas of concern would be discussed in the next phase of the audit.
Following the on-site activities and the opening meeting with ME's top management, the audit team structured an audit test plan to verify whether ME's QMS conformed to Clause 8.2.1 (Customer Communication) of ISO 9001.
To do so, they gathered information through group interviews and sampling. Li Na conducted interviews with departmental managers in the first group and then with top management. In addition, she chose a sampling method that sufficiently represented customer complaints from both areas of ME' s operations.
The team members were responsible for the sampling procedure. They selected a sample size of 4 out of
45 customer complaints received weekly for electrical services and 2 out of 10 complaints for mechanical services.
Afterward, the audit team evaluated the evidence against the audit criteria and generated the audit findings.
After reviewing the documented information, Li Na claimed that it was not necessary to report the minor nonconformities that were identified; instead, they would be discussed in the next audit phase. Is this acceptable?

  • A. Yes, all identified nonconformities throughout the audit need to be documented and communicated at the end of the audit.
  • B. Yes, during the review of documented information, only major nonconformities need to be documented if detected.
  • C. No, identification of minor nonconformities or areas of concern that could become nonconformities need to be documented and communicated to the auditee before proceeding to the next audit phase.

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:As per ISO 9001:2015, Clause 10.2 (Nonconformity and Corrective Action), all identified nonconformities, including minor ones, must be documented and communicated to the auditee.
Minor nonconformities can lead to major issues if left unaddressed. The auditor must inform the organization before moving to the next audit phase so that corrective actions can be taken. Clause 9.2.2 (Internal Audit) states that audit findings should be reported without undue delay.
Since Li Na did not report the minor nonconformities immediately, her decision was incorrect. Minor nonconformities should always be documented and communicated before proceeding to the next phase.


NEW QUESTION # 203
Who maintains ownership of the audit report?

  • A. The audit team leader
  • B. The auditee
  • C. The certification body

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 17021-1:2015, Clause 9.4.8 (Audit Reporting):
* The certification body retains ownership of the audit report as it is responsible for the certification decision.
* The auditee may receive a copy, but it does not own the report.
* The audit team leader compiles the report but does not own it.
Thus, C is the correct answer.


NEW QUESTION # 204
A Health Trust has contracted with Servitup, a catering services organisation that has been certified to ISO
9001 for one year. It provides services to
10 small rural hospitals in remote locations involving the purchase and storage of dry goods and fresh produce, preparing meals, and loading heated trolleys for Ward Service by hospital staff. You, as auditor, are conducting the first surveillance audit at one site with the Deputy Catering Manager (DCM).
DCM: "I apologise for the absence of the Catering Manager. He has called in sick today and we are really short of staff." You: "I see. It really shouldn't affect the QMS so the audit can progress as normal." DCM: "The Catering Manager set up the system. I'm afraid I'm not as familiar with it as he is." You: "OK, let's start with the Quality Policy. What are the main issues for the QMS here?" DCM: "Give me a minute. I need to look at the Quality Policy on the noticeboard in his office." As the audit progresses, it is clear that the DCM has a very low knowledge of the QMS. He continually has to look up the answers to your questions or ask staff members about their processes. You decide to raise a nonconformity.
Select one of the following options that best describes the nonconformity.

  • A. The effectiveness of the QMS depends on the Catering Manager being present on site.
  • B. As a member of the management team, the Deputy Catering Manager is not sufficiently aware of the QMS.
  • C. The Quality Policy only exists as a document in the Catering Manager's office.
  • D. The Deputy Catering Manager is not competent to manage the QMS.

Answer: B


NEW QUESTION # 205
......

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